Privacy policy

Privacy Policy

Effective Date: 1 June 2023

This Privacy Policy ("Policy") sets forth the practices of Synergy Boards ("Company," "we," or "us") regarding the collection, use, and disclosure of personal information when you use our services. This Policy applies to the personal information collected from individuals in Australia. By accessing or using our services, you acknowledge and consent to the practices described in this Policy.

  1. Information We Collect 1.1 Personal Information We may collect personal information that can identify you as an individual or is reasonably identifiable. This may include, but is not limited to, your name, contact information, email address, and other information you provide to us voluntarily.

1.2 Usage Data We may also collect non-personal information about your use of our website or services. This may include your IP address, browser type, device information, operating system, and other technical information.

  1. How We Use Your Information 2.1 Provide and Improve Services We use your personal information to provide and improve our services, respond to your inquiries, process transactions, and customize your experience with us.

2.2 Communication We may use your personal information to communicate with you, such as sending you updates, newsletters, or promotional materials. You have the option to opt out of receiving such communications.

2.3 Analytics and Marketing We may use non-personal information and aggregated data for analytics purposes, such as analyzing trends, administering the website, or improving our services. We may also use your personal information for marketing purposes, with your consent where required by law.

  1. How We Share Your Information 3.1 Third-Party Service Providers We may engage third-party service providers to perform various functions on our behalf, such as payment processing, data analysis, or customer support. These service providers may have access to your personal information only to the extent necessary to perform their functions and are obligated to protect the confidentiality and security of your information.

3.2 Legal Compliance We may disclose your personal information as required by law or if we believe in good faith that such disclosure is necessary to: (a) comply with a legal obligation; (b) protect and defend our rights or property; (c) prevent or investigate possible wrongdoing in connection with our services; or (d) protect the personal safety of users or the public.

  1. Data Retention and Security We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We maintain appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

  2. Your Rights and Choices You have certain rights regarding your personal information under applicable privacy laws. This includes the right to access, correct, or delete your personal information. You may also have the right to withdraw your consent, restrict processing, or object to the processing of your personal information. To exercise these rights, please contact us using the information provided below.

  3. Children's Privacy Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take reasonable steps to delete such information from our records.

  4. Changes to this Policy We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Policy on our website or through other reasonable means. Your continued use of our services after the effective date of the revised Policy constitutes your acceptance of the changes.

  5. Contact Us If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us at: jade@synergyboards.com.au or +61 409 690 434

By using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.